Help & Support

Sign in and open Post a listing (the Sell button). Fill in the title, category, price and location, and add at least 3 clear photos — the first one becomes your cover picture. Every new listing goes through a quick review before it appears publicly, and you'll get a notification once it's live.

Open the listing and use the contact panel. You need to be signed in to see the seller's phone and WhatsApp numbers — that keeps sellers' details away from scrapers and spammers. You can also message the seller in-app without leaving the site.

Boosts are paid placements that push your listing higher in search and onto featured slots. You pay once for a fixed period (per the plan you choose) via M-Pesa or card, the boost activates as soon as the payment settles, and it ends automatically when the period is over — there is no recurring charge.

Badges show how far a seller has been checked: ID-verified (a person's identity was confirmed), Merchant (a registered business), and Sector-licensed (a business holding the licence its sector requires). Categories like veterinary/animal-health products and property require a valid licence — e.g. from the Kenya Veterinary Board or the Estate Agents Registration Board — because selling them unlicensed is illegal and risky for buyers.

Open the listing page and tap Report near the seller details. Pick a reason (scam, prohibited item, misrepresentation, etc.) and add a short note. Reports work even when you're signed out, and our moderation team reviews every one.

No. Baringo SuperMarket is a classifieds marketplace: buyers and sellers agree and settle directly, ideally after inspecting the goods in person. The only payments on the platform are seller fees — boosts, subscriptions and verification. Anyone asking you to 'pay through the site' to receive goods is attempting a scam; report the listing.